Shipping terms

Shipping terms

Thank you for shopping with us!
We do our best to deliver your products as quickly and safely as possible. Here are our shipping terms:

Processing time

  • Orders are processed within 1–3 business days .

  • Orders placed on weekends or holidays are processed the following business day.

Delivery time

  • Standard delivery time is 2-7 business days after the order is shipped.

  • Delivery time may vary depending on where you live and the shipping method selected.

Shipping costs

  • Shipping costs are calculated and displayed at checkout before you complete your purchase.

Delivery methods

We send packages via [for example, Posten, Bring, Helthjem or other supplier].

Tracking

  • Once your order has shipped, you will receive an email with tracking information so you can follow your package.

Delays

  • We are not responsible for delays caused by the carrier or circumstances beyond our control (such as weather conditions, holiday traffic, etc.).

  • If unusual delays occur, we will contact you.

Damage during shipping

  • If the package or item is damaged upon delivery, please contact us as soon as possible at Hei@Norvis.no with pictures of the damage.