Terms of purchase for Norvis.no
Last updated: 23.04.2025
By shopping at Norvis.no you agree to the following terms and conditions. We recommend that you read them before making a purchase.
1. General
Norvis.no is operated by:
Made By Norvis
Org. no.: 935 352 800
Address: Blekksoppgrenda 20, 1352 Kolsås, Norway
Email: Hei@norvis.no
We sell products manufactured in Norway, made with natural ingredients and without unnecessary additives. These terms of sale apply to all sales to consumers through our online store.
2. Prices and payment
All prices are stated in Norwegian kroner (NOK) and include value added tax (VAT) unless otherwise stated.
You can pay with Vipps, credit card or other payment solutions available on the website. Payment is made securely via our payment partner.
3. Shipping and delivery
We offer delivery throughout Norway. Items are normally shipped within 1–3 business days after ordering. Delivery times may vary depending on the postal service provider.
Shipping costs are displayed in the shopping cart before payment.
4. Right of withdrawal
As a consumer, you have a 14-day right of withdrawal under the Right of Withdrawal Act. The withdrawal period applies from the day you receive the goods.
To exercise your right of withdrawal, you must notify us in writing within the deadline and return the product in the same condition as you received it.
Please note: For hygienic reasons, the right of withdrawal does not apply to opened packaging for ointments and skin products.
5. Complaints
If the product has a defect or deficiency, you have the right to complain in accordance with the Consumer Purchase Act. Complaints must be made within a reasonable time after you discover the defect.
Please contact us at hei@norvis.no and attach a picture and description of the problem.
6. Privacy
We process your personal data in accordance with applicable data protection legislation. Read more in our privacy policy.
7. Changes to the Terms
We reserve the right to change these Terms of Purchase. Changes will be published on this page and will take effect immediately.